Star Productions – 8001 Delaware Pl, Merrillville, Indiana, 46320
Frequently Asked Questions
Please read our FAQ before sending us a message.
Continental United States orders will be billed a flat rate of $7.50 per order for shipping and handling charges. Orders from outside the continental United States will be billed a flat rate of $10.00 per order for shipping and handling charges.
We accept all major credit cards: Visa, Mastercard, Discover and American Express.
Once your order is confirmed, it takes 1-2 days to process your order. After processing, it typically takes 4-7 days for delivery via USPS for continental United States orders. For international orders, it takes 1-2 days to process your order. After processing, it typically takes 7-10 days for delivery via USPS.
Safeguarding your privacy and confidentiality is very important to us. Star Productions Store uses Secure Sockets Layer (SSL) which encrypts your data while it is being transferred over the Internet. We also use the latest encryption technologies to protect the security of your credit card and password information while we are processing your order.
You will receive a confirmation email detailing your order. ***PLEASE CHECK YOUR SPAM FOLDER FOR ANY EMAILS FROM US*** Your order is then sent to our shipping department at Star Productions, where it will be verified and shipped. Once shipped, you will receive a follow-up email with information and a tracking number, as well as shipping contact information should a problem occur.
Yes, a confirmation email with invoice will be sent immediately upon completion of your order. ***PLEASE CHECK YOUR SPAM FOLDER FOR ANY EMAILS FROM US***
Send us your message, order issues or call us at (219) 757-3593
*Please Note: Every purchase made on Star Productions Store will reflect on your credit card statement as from “Star Productions”.